Store Terms and Conditions
Last updated: June 1, 2026
§1. General Provisions
These Terms and Conditions set out the rules for using the online store operating at nicefamily.pl and the rules for concluding contracts for the sale of digital content (printable PDF files) through the store.
The seller and administrator of the store is RoK-Projekt Krzysztof Rozum, ul. Warszawska 3, 08-443 Sobienie-Jeziory, Poland, Tax ID (NIP): 826-175-51-15 (hereinafter referred to as the “Seller”).
Contact with the Seller: <a href=”mailto:kontakt@nicefamily.pl”>kontakt@nicefamily.pl</a>.
§2. Definitions
Store – the online store operated at nicefamily.pl.
Customer – a natural person, legal entity, or organizational unit making a purchase.
Consumer – a Customer who is a natural person acting for purposes outside their trade, business, craft, or profession, as well as an entrepreneur entitled to consumer rights under applicable law.
Digital Content / Product – a printable PDF file (such as a coloring book or booklet) delivered electronically.
Contract – a contract for the supply of digital content concluded between the Customer and the Seller.
§3. Technical Requirements
To use the Store and purchased Products, the following are required: a device with Internet access, an up-to-date web browser, an active email address, and software capable of opening and printing PDF files.
§4. Products
The products offered for sale are digital contents in the form of PDF files intended for self-printing.
The Products are intended for personal (non-commercial) use only. The purchase does not transfer any intellectual property rights. The Customer receives a license to use the Product for personal purposes, including printing any number of copies for personal and family use.
It is prohibited to further distribute, resell, publicly share, or use the Products for commercial purposes without the Seller’s prior consent.
§5. Placing Orders
The Customer places an order by adding Products to the shopping cart and completing the order form.
Submitting an order and clicking the “Buy and Pay” button constitutes conclusion of the Contract and creates an obligation to pay.
A condition for purchasing digital content is the Customer’s consent to receive the digital content before the expiry of the withdrawal period and acknowledgment of the loss of the right of withdrawal (see §9).
§6. Prices and Payments
All prices displayed in the Store are expressed in Polish zloty (PLN).
The Seller benefits from the VAT exemption available to small businesses under applicable regulations. All prices are final prices.
Available payment methods are presented during the ordering process and on the “Payments and Delivery” page.
§7. Fulfillment and Delivery
Products are delivered electronically.
After payment has been received, the Customer gains access to download the files through the “My Account” panel (“Downloads” section) and/or via email.
Further details are provided on the “Payments and Delivery” page.
Digital content is delivered immediately after payment is received, either to the email address provided in the order or via a download link available in the Customer’s account.
§8. Customer Account
The Customer may create a free account that enables access to order history and allows previously purchased files to be downloaded again.
The Customer is responsible for maintaining the confidentiality of their login credentials.
§9. Right of Withdrawal
As a general rule, a Consumer has the right to withdraw from a distance contract within 14 days without giving any reason.
Exception for digital content: the right of withdrawal does not apply to contracts for the supply of digital content not supplied on a tangible medium if performance has begun with the Consumer’s prior express consent and after the Consumer has acknowledged that they will lose their right of withdrawal once the performance begins.
The Customer provides this consent during the ordering process.
§10. Complaints (Lack of Conformity of Digital Content)
The Seller is obliged to provide digital content that conforms to the Contract.
In the event of a lack of conformity, the Consumer may exercise the rights provided under applicable consumer protection laws concerning digital content.
The complaint procedure is described in the “Returns and Complaints Policy”.
§11. Personal Data
The rules regarding the processing of personal data are described in the Privacy Policy.
§12. Final Provisions
Alternative dispute resolution.
Consumers may use out-of-court methods for handling complaints and pursuing claims, including by applying to a permanent consumer arbitration court, a regional inspector of the Trade Inspection Authority, or a municipal/district consumer ombudsman.
Detailed information is available on the website of the Polish Office of Competition and Consumer Protection (UOKiK).
The European Union Online Dispute Resolution (ODR) platform was discontinued in 2025 and is no longer available.